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Existing Customers I Go to Support
To ensure that customers continue to achieve the maximum benefit from their informatics investment over time, we offer comprehensive global support coverage and resources delivered by experienced technical support professionals. Our resource toolkit package includes: a web based technical support incident submission and monitoring system, WebEx™ On-Demand Collaborative access, BMC AppSight™ Blackbox diagnostics, online knowledge bases and online product documentation

Support to Help Your Decision About LIMS-on-Demand I Learn More
We understand that you might have lots of questions and would like some assistance in determining if LIMS-on-Demand is the right solution for your needs.  We have in-depth information about LIMS-on-Demand, OpSource (our hosting partner) and a detailed FAQ to answer any questions you may have.

 

 

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